Everything you need to know.
TIM is a business companion that handles the operational work of service companies — so the owner can focus on the work that actually requires them.
What is TIM?
What is TIM?
TIM is a business companion that handles the operational and administrative work of a service-based business — follow-ups, quoting, project tracking, client communication, payment requests, and review collection. You talk to TIM the way you'd talk to a member of your team, and TIM takes care of the rest.
Is TIM software?
TIM is not software you manage — it's a team you lead. Behind TIM is Company in a Box, an operating system that runs your business from lead to retention. Most owners never open a dashboard. TIM updates them proactively and asks for approval before anything goes to a client.
Who is TIM built for?
TIM is built for owners of service-based businesses who are also the ones running the operation — handling sales, managing crews, chasing payments, and answering clients. If you're the bottleneck in your own business, TIM was built for you.
What kinds of businesses use TIM?
TIM works best for high-ticket service and installation businesses: outdoor kitchen contractors, custom closet companies, remodelers, pergola installers, flooring companies, and similar trades where the owner juggles field work, client communication, and back-office admin simultaneously.
What does TIM actually do?
What tasks does TIM handle?
TIM handles eight operational areas: estimating and quoting, outreach and marketing, office administration, sales follow-up, client relations, project management, business analysis, and operations. Each area has a dedicated team member working inside Company in a Box.
How does TIM handle quoting?
TIM builds itemized proposals — materials, labor, margins — using a live pricing library built from your past jobs. A quote that used to take three to four hours takes minutes. Nothing gets missed, and TIM tracks who opened it and when.
Can TIM follow up with leads automatically?
TIM monitors every open quote and deal, suggests the right follow-up at the right time, and flags stalled deals before they go cold. TIM never sends anything to a client without your approval — it drafts, holds, and waits for you to confirm.
Does TIM manage projects?
Yes. TIM tracks milestones, flags delays, and manages dependencies across all active jobs simultaneously. If a delivery is pushed, TIM catches it before the crew shows up and suggests a timeline adjustment.
Can TIM handle client communication?
TIM manages communication across active projects — sending updates before clients ask, handling status questions, and requesting reviews the moment a job is complete. Clients feel looked after without requiring your attention for every message.
TIM vs. Hiring
How does TIM compare to hiring an office manager?
A full-time office manager costs $4,000–$5,500 per month in salary alone, plus benefits, onboarding time, and management overhead. TIM starts at $18/month and covers the core responsibilities of an office manager, plus estimating, sales follow-up, project management, and client relations — roles that would cost $15,000–$20,000/month to staff.
Is TIM better than a virtual assistant?
A virtual assistant handles tasks you assign. TIM initiates — it monitors your business, identifies what needs to happen next, and drafts the action for your approval. TIM also works across your entire operation simultaneously, not one task at a time.
How is TIM different from Buildertrend, Jobber, or CoConstruct?
Those tools are systems you manage. TIM manages itself — and manages you. Traditional project management software requires your team to log updates, fill in fields, and check dashboards. TIM delivers a morning briefing, drafts actions, and moves jobs forward without requiring anyone to maintain a system.
Do I need to hire anyone to use TIM?
No. TIM replaces the need for additional admin hires. The goal is to let you scale — more projects, more clients, more revenue — without adding to your payroll.
Pricing & Getting Started
How much does TIM cost?
TIM offers two plans: Lite at $18/month and Pro at $29/month. The first month is complimentary with no credit card required. Additional AI work hours can be added at $10 per 40 hours.
Is there a free trial?
TIM offers a complimentary first month — full access, no payment required. There is no credit card asked at signup.
How long does it take to set up TIM?
Most businesses are operational within a single onboarding session. You describe your team structure, active projects, and communication preferences in plain language. TIM calibrates to your business — there's no technical configuration required.
Do I need to be technical to use TIM?
No. You talk to TIM through a chat interface — the same way you'd message a team member. No dashboards to configure, no software to learn.
Company in a Box
What is Company in a Box?
Company in a Box is the operating system behind TIM — the platform where all team members work, all jobs are tracked, and all business data lives. It runs the full business lifecycle: Lead → Quote → Project → Payment → Review → Retention. Business owners lead their team through a simple chat interface without managing the platform directly.
Does everything connect in one system?
Yes. When a quote is sent, the project is already staged. When a milestone is complete, the payment request is already drafted. When a job closes, the review request goes out automatically. No switching tools. No re-explaining context between departments.
Can my field crew use TIM?
Yes. Field crew interact with TIM through a frictionless interface — voice-to-text updates, quick confirmations, daily briefings. They don't fill out forms. They talk, and TIM handles the documentation.
Still have questions?
Start your first month complimentary and see TIM in action.