How TIM Works Inside Your Business

TIM is a business companion that handles the administrative work of a service company with 5â15 employees â follow-ups, project tracking, payment requests, and client communication â replacing the need for a dedicated office admin at a fraction of the cost. Here is exactly what that looks like.

Send your files. TIM does the rest.

When you join, TIM introduces itself by email â the same way a new hire would on their first day. You send whatever you have: your client list, active project files, open quotes, a spreadsheet. TIM goes through everything, builds your operational dashboard, and asks only the questions that are actually blocking progress. One email a day, not a flood of them.

By Day 2, when you log in for the first time, your business is already there waiting for you. No onboarding call. No form to fill out. No buttons to learn.

TIM runs the operation while you run the job.

Across every stage of your pipeline, TIM handles the work that falls through the cracks â the follow-up no one sent, the invoice that slipped, the review that was never requested.

LeadFollows up with prospects who have not heard back. Flags leads going cold before they are gone.

DealTracks pending quotes. Sends reminders before decisions stall.

ProjectMonitors milestones. Flags delays before they become client problems.

PaymentSends payment requests on schedule. Follows up on outstanding invoices.

ReviewRequests a 5-star review after every completed job â automatically.

RetentionRe-engages past clients. Surfaces referral and repeat opportunities.

The division of labor.

TIM does not replace your judgment. It replaces the hours you spend on work that does not require it.

YouTIM

Close dealsFollow up until the deal is ready to close

Run the jobTrack the job and flag what is off schedule

Build relationshipsMaintain every touchpoint in between

Make decisionsGive you the information to make them fast

What this looks like in practice.

10â15 hrs

reclaimed per week by the average owner

$18/mo

vs. $4,000+/mo for a dedicated admin

48 hrs

to be fully set up and operational

Calculate your admin cost â

Common questions

Does TIM replace my existing tools?

TIM is not a replacement for your existing calendar or communication tools. It works alongside what you already use â pulling relevant information in and pushing updates out, so your team always knows where things stand without you being the bottleneck.

How long does setup take?

Most businesses are fully operational inside TIM within 48 hours. You send your files on Day 1. TIM builds your dashboard overnight. You log in on Day 2 and your projects, clients, and open quotes are already there.

What happens if something goes wrong with a project?

TIM monitors milestones and flags anything that looks off â a payment that is overdue, a project that has gone quiet, a follow-up that slipped. You get notified before problems become client conversations.

Is TIM the same as a CRM?

No. A CRM is a database you maintain. TIM is a business companion that does the work â following up, tracking, requesting payments, collecting reviews. The difference is who does the labor. With a CRM, you do. With TIM, TIM does.