The Follow-up Manager
TIM follows up on everything — so you stop chasing people and start running a business.
Sound familiar?
You have a mental list of things to follow up on. It is only a matter of time before something falls off it.
A client did not reply to a quote. You meant to check in. You moved to the next fire. They hired someone else.
You told a crew member to handle something two weeks ago. You assumed it happened. It did not.
Your office manager spends half her day sending 'just checking in' messages — to clients, vendors, and your own team.
There is an invoice sitting unpaid for 30 days. The reminder is on your to-do list. The list is three pages long.
A lead showed real interest on the first call. Nobody followed up. You found out when they posted a review for your competitor.
How it works
Tell TIM what needs following up, who needs to hear it, and when. TIM sets it, tracks it, and sends it at exactly the right time. You never have to remember again.
Follow up with James about the permit approval on Thursday.
Remind me to check in on the Ortega project crew next Monday.
Send the payment reminder to Harrison if we have not heard back by Friday.
The most expensive follow-up is the one that never leaves your desk. TIM can send reminders to other people on your team — not just to you. You tell TIM once. TIM makes sure the right person gets the nudge.
Remind Sarah to submit the weekly expense report by Thursday.
Chase Marcus on the subcontractor invoices — flag it if nothing by Wednesday.
TIM reads what is happening across your business — emails, project updates, client conversations, estimates — and flags what needs a follow-up before you even think to ask. TIM drafts the message, presents it to you, and only sends it after you approve.
An important email that was never replied to.
A promise made to a client during a call or in a message.
An estimate that was sent and has gone quiet.
A lead that has not moved in the pipeline for too long.
The right comparison
Every high-ticket service business has the same person: the one who chases everyone. The admin who remembers what the CEO forgot. Who sends the follow-up emails, tracks overdue invoices, reminds the crew about tomorrow's site visit, and makes sure the client got what they were promised.
TIM is that person. Available at the speed of a message, without the $4,000/month salary.
Reminder apps
You set them yourself. You forget to set them. They ping you at the wrong time.
Your current process
A mental list, a sticky note, and your office manager chasing people all day.
TIM
You tell TIM once. TIM tracks it, sends it, and escalates it if there is no response.
Level 01
Active now
You tell TIM what to follow up on. TIM handles it.
Level 02
Coming soon
TIM reminds your whole team — not just you.
Level 03
Coming soon
TIM reads the signals and flags what needs to move — before you ask.
You send TIM a message — on Telegram or by email — the same way you would tell your assistant. 'Follow up with the Hernandez project on the permit delay' or 'remind me to check the status of the Park Street quote on Thursday.' TIM logs it, tracks it, and sends the follow-up at the right time.
Yes, with your approval. TIM drafts the message and presents it to you before anything goes out. You review it, approve it, and it sends. Your client gets a professional follow-up from your business — not a generic automated message.
Coming soon. TIM will be able to send reminders to anyone inside your operation — a project lead, a field crew member, your admin. You give the instruction once. TIM makes sure it lands with the right person.
Coming soon. TIM reads activity across your business — emails, project updates, estimate statuses, pipeline movement. When something important looks like it has stalled, TIM flags it and proposes a follow-up. You approve it. Then it goes.
Never. TIM drafts every follow-up and presents it before sending. You review it. You approve it. Then it goes — whether it is to a client, a vendor, or someone on your team.
Apply to work with TIM. We review every business before we bring them on.